Privacy Policy

Last updated: 14 October 2026

This Privacy Policy explains how 2D BAE collects and uses personal information when visitors use the website, browse or buy products, contact the business, or sign up to receive updates. In this policy, the website, products and related customer services are referred to as the “Services”.

Who is Responsible for Your Information?

2D BAE is the trading name of Chioma Eguzoraku, who operates the business as a sole trader in the United Kingdom.

In this policy, “2D BAE”, “the business” and “the business owner” refer to Chioma Eguzoraku, trading as 2D BAE.

Contact: contact@2dbae.com
Contact number: +447864026258

The business owner is responsible for deciding how and why your personal information is used.

The Information Collected

Depending on how you interact with the Services, the business may collect:

  • Contact details: your name, email address, telephone number and address.

  • Order information: billing and delivery addresses, items ordered, order notes, delivery instructions and order history.

  • Payment information: payment status and transaction details. Payments are handled by the payment provider selected at checkout. The business has access to basic information only given by the provider selected such as name, email address etc.

  • Shopping activity: products viewed or added to your basket, and other interactions with the online store. The information available may depend on your cookie choices and the website settings.

  • Messages and enquiries: information you include when contacting the business by email, through a website form or through a social media account.

  • Marketing preferences: whether you have chosen to receive marketing emails and your preferences for those messages.

  • Website and device information: information such as your IP address, browser and device type, network connection and how you interact with the website. This may be collected through cookies or similar technologies, depending on your cookie choices and the website settings.

  • Information from service providers: order or payment confirmations from payment providers and delivery or tracking updates from delivery providers, where these are provided to the business.

Please do not send sensitive personal information through the website or in a message unless the business specifically asks for it.

Children’s Information

The 2D BAE website and services are not intended to be used by children and are not directed at children. 2D BAE does not knowingly collect personal information from children.

If a parent or guardian believes that a child has provided personal information to 2D BAE, they can contact the business using the details above. The business will review the request and take appropriate steps, including deleting the information where appropriate and where it is not required to be kept by law.

How Your Information is Used

Purpose Information used Reason for using it
To take and fulfil your order, arrange delivery and provide customer support Contact, order and delivery details To perform the contract with you
To process payments and help protect the website and transactions Transaction and technical information To perform the contract with you and, where appropriate, pursue the business’s legitimate interests in preventing fraud and keeping the Services secure
To respond to questions, requests or complaints Contact details and message contents To take steps you request before an order, perform a contract, or pursue the business’s legitimate interests in running and improving the business
To keep business and tax records Order and transaction records To meet legal obligations
To send marketing emails Email address and marketing preferences Your consent, where you have chosen to receive them
To understand and improve website use Website and device information Consent where required for non-essential cookies or similar technologies

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

You can unsubscribe from marketing emails at any time using the link in the email or by contacting the business. Unsubscribing from marketing will not stop essential messages about an order, payment, delivery, or customer-service request.

Who Your Information is Shared With

2D BAE shares only the information needed with service providers that help run the business. These may include:

  • Squarespace, which hosts the website and provides website and online-store features;

  • the payment provider selected at checkout;

  • delivery and fulfilment providers;

  • an email or newsletter provider, if used;

  • website analytics, advertising or social media services, if enabled and you have given any consent required;

  • professional advisers or public authorities where this is necessary to meet a legal obligation or protect the business’s rights.

These providers may process information under their own privacy policies and, where applicable, on the business’s instructions. 2D BAE does not sell your personal information.

International Transfers

Some service providers may process or store information outside the United Kingdom. Where this happens, the provider and 2D BAE must use an appropriate legal safeguard for the transfer, where required by data-protection law. You can contact the business using the details above if you would like more information.

Security and How Long Your Information is Kept

2D BAE uses appropriate measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure. Please avoid sending sensitive or confidential information through ordinary email or website forms.

The business keeps personal information only for as long as it is needed for the purposes described in this policy.

  • Order and financial records are kept for the period required by tax and other applicable laws.

  • Messages and enquiries are kept for as long as needed to respond and deal with any related follow-up.

  • Marketing details are kept until you unsubscribe or ask the business to delete them.

  • Website information is kept according to the settings of the relevant analytics or cookie service.

The business may keep some information for longer if it is needed to handle a legal claim or meet a legal obligation.

Cookies and Similar Technologies

The website uses essential cookies and similar technologies needed for features such as site security, shopping baskets and checkout. Squarespace and any services enabled by 2D BAE may also use analytics or other non-essential technologies.

You can manage your cookie preferences using the cookie settings on the 2D BAE website. You can also change your browser settings to remove or block cookies. Blocking essential cookies may affect features such as the shopping basket or checkout. Browser settings may not control every cookie or similar technology used by the website, so please use the website’s cookie settings to manage your preferences.

For details of the cookies actually used on this website, including their purposes and how to manage them, see https://www.squarespace.com/cookie-policy

Your Choices and Rights

Depending on the circumstances, you may have the right to:

  • ask for a copy of your personal information;

  • ask the business to correct inaccurate or incomplete information;

  • ask the business to delete or restrict the use of your information;

  • object to certain uses of your information;

  • request a copy of information you provided in a portable format, where this right applies;

  • withdraw consent where the business relies on it. This does not affect processing that took place before you withdrew consent.

These rights may be limited in some circumstances, for example where the business is required to keep information by law.

To make a request, email contact@2dbae.com. The business may need to confirm your identity before responding.

You can also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint.

Links to Other Websites

The website may link to other websites or social media platforms. Their privacy practices are separate from those of 2D BAE, so please read their privacy notices when you visit them.

Changes to this Policy

2D BAE may update this policy when the business, website or data practices change. The latest version will be published on this page with its updated date.